Challenge: I’m a member of a problem solving technical team at work. When we brainstorm a situation, my ideas are always rejected. What can I do to get them to accept my ideas?

Does your staff answer the telephone in a way that promotes the best image of your company and your department? Do you know how callers perceive the way your help desk, call center, or co-workers answer the telephone?

In the world of technology you face new challenges each and every day. It’s a continuous learning curve where your knowledge is continually increasing. You might even consider yourself an expert in a particular area. Have you ever felt a burning desire to demonstrate your level of technical expertise to your peers, your organization, or even the world?

Office gossip is prevalent in every workplace today. Is a little innocent chit-chat a real cause for concern? It was a big concern, according to a 2007 ABC News report, for four New Hampshire employees fired for gossiping.

Do you know your most productive hours during the day? A May 2005 survey of US workers for Careerwomen.com, published on MBACareers.com, found that Tuesday mornings between 10 am and noon are considered to be the height of productivity. Interestingly, a survey of British workers conducted by the health supplement company, Bimuno, published in Telegraph.co.uk, found that Tuesday mornings at 11:45 am is the most stressful time of the workweek. Is there a correlation between the two surveys apparent contradiction?